Personal information is collected by Woodlore for the purposes of our customers purchasing products from our Online Shop, booking a Woodlore course, or subscribing to the Woodlore mailing list. All visits to the Woodlore website provide us with your visiting IP address and User Agent (web browser software) name and version information.
Customer information entered is used for the shipping of goods and for the sending of course information. Email addresses are used to send immediate confirmations of orders placed and course bookings made. Order tracking details will be sent via email for UK orders sent by Royal Mail Special Delivery and by Parcelforce and for all International orders. Email addresses are also used to request feedback from our customers regarding clothing and equipment purchased and courses attended.
Your email address is also stored by Woodlore for the purposes of tracking abandoned shopping baskets and for sending email reminders (for which an opt-out is available).
Our mailing list requires the customer to provide an email address to receive regular updates. Unsubscription is under the user's complete control in respect of the mailing list; the user is sent details of how to unsubscribe when initially signing up.
Any personal information collected will not be disclosed to any other third party, except in the case of cooperating with law enforcement agencies to aid in identifying those persons using our services for illegal activities. Information may be given even without a subpoena or court order if we believe such illegal activity is being conducted through our services.
E-commerce payment gateway
Our e-commerce provider is PaySafe (formerly Netbanx) who are PCI compliant - www.paysafe.com. All purchases are encrypted using the SSL (Secure Socket Layer) standard. Woodlore are a HTTPS everywhere website; every page of our website is encrypted.
Customer Reviews can be indexed by 3rd party search engines and therefore customer names may appear in some search results, if provided, e.g. Google. You may leave an alias when reviewing items.
This site sometimes contains links to other websites. Woodlore Ltd is not responsible for the privacy practices, actions, or the content of such websites.
Woodlore Ltd. are registered under the Data Protection Act, registration number Z6401646.